What You’ll Need Before You Start
To retrieve your truBridge pay stub, make sure you have your login credentials: your user ID or username, and your password. Also be ready with your employee number, email address associated with your TruBridge account, and any additional verification info (such as part of your social security number or employer-facility code, if required). A device with internet access (computer or smartphone) is needed.
Step 1: Go to the TruBridge Pay Stub Portal
Open your browser and go to the TruBridge electronic paystubs site (paystub.trubridge.net). Bookmark the page for easier access in the future. If this is your first time, you may be asked to register or set up your account based on employer instructions.
Step 2: Log In with Your Credentials
Enter your user ID and password. If you’ve forgotten either, use the “Forgot User ID” or “Forgot Password” link to reset them. You may be asked to supply employee number, email address, or other verification info. Once authenticated, you should gain access to your pay stub dashboard.
Step 3: Find the Payroll Documents / Pay Stubs Section
After logging in, look for a menu or tab labeled “Documents,” “Payroll,” or “Pay Stubs.” This area contains all your pay periods and stub files. The layout usually lists your pay stubs by date or pay period.
Step 4: Select the Pay Period You Want
From the list of pay periods, choose the specific one you need. When you open it, you’ll see details such as gross earnings, deductions (taxes, benefits, etc.), any overtime or bonuses, and the net take-home pay. Verify that the pay period matches what you expect to receive documentation for.
Step 5: Download or Print Your Pay Stub
Once you have the pay stub open, there should be an option to download it as a PDF or save the file. If you need a physical copy, use the print option. It’s helpful to save a copy in a secure digital location (cloud or device) and optionally a printed version for your records.
Step 6: What Former Employees Should Do
If you no longer work with the employer using TruBridge, you may still have access to past pay stubs, depending on your employer’s retention policy. If portal access is closed, contact your former employer’s HR or TruBridge support and request the pay stub for the desired period. Be ready with identification and your employee number or email used when employed.
Troubleshooting & Helpful Tips
- If login fails repeatedly, confirm you are entering credentials exactly (check spelling, case sensitivity).
- If you can’t find the pay stub for the latest period, payroll processing may not be completed yet—wait a day or two after pay date.
- If the portal doesn’t load or acts buggy, try a different browser or clear your browser cache.
- If the document shows incorrect info (wrong hours, deductions, etc.), track your own payroll or timesheet records and contact HR to have it corrected.
Why Keeping Your Pay Stubs Is Important
Pay stubs serve as proof of income for many purposes—tax returns, applying for loans, renting housing, or verifying work history. Keeping both digital and/or hard-copy pay stubs ensures you can provide documentation when needed, and helps you check that payments, deductions, and benefits are correct.
If you want to see what a clean, professional pay stub layout looks like, generate a sample pay stub now, or refer to our Regular Pay Stub guide to compare essential fields and format.
Conclusion
Getting your pay stub from TruBridge is straightforward when you have your login info, go to the correct portal (paystub.trubridge.net), locate your pay stub section, and download or print the one you need. Always verify details and keep copies for your records. If you run into access issues, HR or TruBridge support should assist you.
